Our People

With 140 years combined experience under one roof – We’re here to help!

MarcUs Prins – Sales Engineer

I was born in South Africa, I migrated to Australia on a Student Visa, studying Refrigeration and Air conditioning. In my time in the Australian refrigeration industry I have enjoyed a range of different roles giving me a unique perspective. As a contractor, I undertook small repairs for domestic clients and oversaw major overhauls in the middle of the night for customers like Woolworths. As a Condensing Unit Manufacturer I found a new respect for the level of workmanship required to make the perfect product. As the Manufacturing Manager, I learned to manage time, people and products to get not only the best result, but the most efficient. All of these experiences give me a good understanding of the pressure placed on our customers and the importance of getting things right and getting them quickly – every time. My goal at Koldpak is to build a network of people who can rely on me for technical support and trust me to reach their needs and requirements.

LAURA “Filly” Filmore – solutions consultant

Solutions Consultant at Koldpak. I joined the team in 2015. Proudly following my Father’s footsteps in the Refrigeration industry while independently making a name for myself. I have a strong background in customer service and management, which is a considerable advantage to me as part of the Koldpak sales team. I offer a high level of personal attention and support along with a vast understanding of Refrigeration and its products, this helps me confidently build strong relationships within the industry. My goal is to promote Koldpak and offer priority services to our loyal and growing customer base.

Giles Waldock - General Manager

Giles Waldock – General Manager

As General Manager of Koldpak since 2005, Giles ensures that all refrigeration customers receive an excellent level of supply, design and delivery services.
No matter how big and challenging or how small and everyday a customer’s refrigeration needs are, Giles’ goal is to meet and exceed expectations at every opportunity.
His philosophy is to add value through genuine subject matter expertise and helping our customers provide the best solutions to their customers.
Koldpak is big enough to handle the biggest jobs, but small enough to care and provide genuine personal service to help you succeed.
Giles is a passionate refrigeration enthusiast who takes great pride in our products, company and most importantly, the service we provide. Just let us know how we can help.

ROD BIRDDirector

At Koldpak we pride ourselves on the fact that we are one of the oldest family refrigeration companies in Queensland, and still proudly manufacture in Australia.
With over 35 years experience in the refrigeration industry, it has always been my passion to design & develop all types of new products.
With the continuing evolution of the HVAC-R industry as a whole, Koldpak is dedicated to maintaining the highest level of knowledge & professionalism.
As the owner of Koldpak, I am very proud of our ongoing commitment to training apprentices.
I am also extremely proud of each & every one of our team.
We will continue our dedication to improving our products and our customer service in the years ahead.

Rod Bird - Director

Kristi Waldock

Finance Manager

Joining the team as Finance Manager in 2005, Kristi ensures the efficient and smooth running of the accounts department. works closely with the management teams to ensure

Gemma Hill

BUsiness Operations Manager

Gemma initially started her role at Koldpak as a ‘Customer Service Assistant’. In just a short time, she became the backbone of creating smooth operations for the Trade Counter, Freight Management and Warehouse and Manufacturing coordination. As of 2023, she now works as Koldpak’s ‘Business Operations Manager’. You can rely on Gemma’s friendly nature and dependable service to make you feel welcome as soon as you enter our front doors.

Maddy Skirzyk


Maddy joined the Koldpak team early 2023 as an Assistant to the Sales Team. As her first role in Sales, she has navigated through new waters enthusiastically with a positive attitude.

Heather Kenrick - Purchasing and Imports Manager

Heather Arcidiacono

purchasing & imports manager

Starting out in an administrative position in 2010 Heather transitioned into sales before moving into her current position as Purchasing & Imports Manager. Over the years she has fine-tuned her understanding of Koldpak’s products enabling her to which helps me keep our shelves stocked with the items our customers want and need. I am continually looking over our stock levels to keep up with requirements and negotiating with suppliers to achieve the best quality product at the right price. My goal at Koldpak is to make sure stock levels are maintained, prices are kept competitive and that our customer’s needs are fulfilled.

Cameron Pilkington – Unit Manufacturing

Cameron Pilkington

Manufacturing manager

Growing with the company from a warehouse store person in 2009 to his current role as Manufacturing Manager Cameron build’s and oversees Koldpak’s full range of condensing units. Cameron takes great pride in every build, constantly thinking of ways to increase his teams efficiency while maintaining and improving product quality. With the goal of producing the the best product he can, customer satisfaction is always front of mind.

Matt Wardle – Unit Manufacturing

Matt Wardle

UNIT Manufacturing

I joined the team in 2018 as a warehouse store person. This position helped me gain knowledge of Koldpak’s products and operations. I was fortunate enough to move into manufacturing which has enabled me to develop a vast range of skills. My goal at Koldpak is to continue to work as a team to ensure quality in our builds and grow with the company.