With 140 years combined experience under one roof – We’re here to help!
At Koldpak we pride ourselves in the fact that we are a family business who still manufactures in Australia.
I am a highly motivated tradesman with over 35 years’ experience in the refrigeration industry.
It has been my passion to design, develop and manufacture all types of refrigeration equipment over this time.
Branching into wholesaling over the last decade has been an exciting progression for our company.
As the owner of Koldpak, I am proud of our ongoing commitment to the training of apprentices and our continuing dedication to improving our products and our customer service.
As General Manager of Koldpak since 2005, I ensure that all refrigeration and air conditioning customers receive an excellent level of supply, design and delivery services.
I ensure that no matter how big and challenging or how small and everyday a customer’s refrigeration and air conditioning needs are, that we meet and exceed expectations at every opportunity.
My philosophy is to add value through genuine subject matter expertise and helping our customers provide the best solutions to their customers.
We’re big enough to handle the biggest jobs but small enough to care and provide genuine personal service to help you succeed.
I am a passionate refrigeration enthusiast who takes great pride in our products, company and most importantly, the service we provide. Just let us know how we can help.
Operations Manager at Koldpak. I have over 30 years experience in the Refrigeration and Air Conditioning industry in developing warehousing and distribution activities, quality processes and systems. I’ve been at Koldpak for 3 years, and in that time many improvements have been made, which have raised the level of service we provide.
I continually work on improving the operational systems, processes and policies in support of Koldpak’s mission. I contribute to short term and long term planning regarding information flow, business process, improving efficiency, and organisational planning. Through years of experience I am able to provide knowledge and implement strategies that have proven to be successful. I coach office staff on a weekly basis. It is also my responsibility to set priorities for Unit manufacture, and arrange the best possible freight rates. I will continue to strive for operational excellence in Koldpak.
I was born in South Africa, I migrated to Australia on a Student Visa, studying Refrigeration and Air conditioning. In my time in the Australian refrigeration industry I have enjoyed a range of different roles giving me a unique perspective. As a contractor, I undertook small repairs for domestic clients and oversaw major overhauls in the middle of the night for customers like Woolworths. As a Condensing Unit Manufacturer I found a new respect for the level of workmanship required to make the perfect product. As the Manufacturing Manager, I learned to manage time, people and products to get not only the best result, but the most efficient. All of these experiences give me a good understanding of the pressure placed on our customers and the importance of getting things right and getting them quickly – every time. My goal at Koldpak is to build a network of people who can rely on me for technical support and trust me to reach their needs and requirements
I’ve been in the Refrigeration and Air Conditioning industry for 25 years in various roles. I owned a Refrigeration Wholesale company in South Africa, and more recently as an accomplished Branch Manager on the Gold Coast. My thorough understanding of customer needs and expectations has enabled me to succeed in this sales environment. I understand the complexities of the Industry, and the issues facing contractors servicing equipment, making repairs, or installing new plant. My focus is on finding the most suitable solutions to these issues. I joined the Koldpak team in 2016, with my depth of knowledge of the products and applications, I can help our customers achieve the right outcomes. My goal at Koldpak is to achieve exceptional customer service, and provide our customers with positive outcomes.
Sales at Koldpak. I have been at Koldpak since 2010. At the beginning, being new to the Refrigeration and Air Conditioning Industry I began with basic administrative roles. I quickly developed an understanding of the products and industry, and with that experience I’ve taken on more tasks and responsibilities. Through years at Koldpak, and by providing consistent customer service, I’ve been able to network and develop a strong relationship with our customers. Being the first point of call, I can now quickly and efficiently help customers with their enquiries on projects both large and small. My goal at Koldpak is to guarantee customer satisfaction
Filly (Laura) Fillmore
Sales and Marketing
Sales and Marketing at Koldpak. I moved from retail in the fashion industry to wholesale in the refrigeration and air conditioning industry in 2015. I have a strong background in customer service and management, which is a considerable advantage to me as part of the Koldpak sales team. There is much for me to learn about refrigeration and air conditioning, and I am quickly gaining an understanding of Koldpak’s products and the industry. I’m introducing marketing campaigns to promote Koldpak’s products and services. I research and implement advertising to promote Koldpak to new customers, and ensure existing customers are kept informed with the latest promotions, news, and upcoming events. I’m continually improving our social media profile and presence. My goal is to promote Koldpak, and Koldpak’s products and services to our growing customer base.
Purchasing and Imports Manager
Purchasing and Imports Manager at Koldpak. I have been at Koldpak since 2010. Starting out in an administrative position I moved into sales, and have now found my place in Purchasing and Data Entry. Over the years at Koldpak I have developed an understanding of the products, which helps me keep our shelves stocked with the items our customers want and need. I am continually looking over our stock levels to keep up with requirements and negotiating with suppliers to achieve the best quality product at the right price. My goal at Koldpak is to make sure stock levels are maintained, prices are kept competitive and that our customer’s needs are fulfilled.
I have been at Koldpak since 2009. I began in the warehouse as a stores person, and progressed to manufacturing, where I am now building condensing units.
I build Koldpak’s full range of condensing units, such as Hermetic Units, Drop-In’s, Slide-In’s, large semi units, and custom builds, as well as welding frames and making Drop-In unit parts.
I am fortunate to have been able to develop many skills in warehousing and manufacturing, and am constantly thinking of ways to be more efficient, and produce improved product quality.
Recently I have been rewarded with an apprenticeship as a refrigeration mechanic. This will enable me to develop my skills even more, and grow with the company in the future.
Overall, I really enjoy my role at Koldpak. It gets really challenging at times, but we always manage to get the job done. I take a lot of pride in each and every build, to ensure customer satisfaction. My goal is to produce the best product I can, taking on board all customer requirements and time frames.
Senior Stores Person
Senior Stores Person at Koldpak. I joined Koldpak in 2012. I receive incoming shipments, check them off, and put them into storage. I also maintain the integrity, tidiness and accuracy of the warehouse inventory. But, most importantly, I ensure all customer orders are picked, packed and prepared in an accurate and timely manner; including the final check and packing of units from manufacturing. With years of stores experience, I take pride in the quality of my workmanship.
My goal at Koldpak is to ensure our customers receive their goods in a precise and timely manner.
Junior Stores Person
Junior Stores Person at Koldpak. I joined the Koldpak team in 2015, the role of Junior Stores Person. Although I only finished school a few years back I have already gained experience in warehousing and in the construction industry. I work in the warehouse and manufacturing areas, picking customer orders and works orders, and the sub-assembly of refrigeration units; as well as the timely delivery of goods to customers. I’m learning as much as I can as fast as I can, to become an adaptable and productive member of the Koldpak team. My goal at Koldpak is to be a valued employee, contributing to the company’s objective of providing exceptional customer service.
Joined the team in 2005